14-day guided pilot
Find where your voice agent breaks before customers do.
We turn one important customer journey into a real-call evaluation suite, expose the failures, and prove the fix with a repeat run.
14 daysReal phone callsRegression rerun included
What you leave with
Evidence your team can act on.
10–20 high-risk scenarios built around one live agent
A weighted rubric for outcomes, accuracy, policy, tone and latency
A findings review with transcript and timing evidence
One rerun after a prompt, model or workflow change
A reusable regression suite your team can keep running
A focused first engagement
- 01
Scope
Choose one production journey and the failures that matter most.
- 02
Run
Vocalyze calls the live agent across normal, edge-case and multilingual scenarios.
- 03
Review
We examine outcomes, latency, transcripts and repeatability with your team.
- 04
Prove
After a change, we rerun the suite and compare the result.